Outage in IONOS

Support Hotline cannot be reached

Resolved Major
February 27, 2023 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

We are experiencing technical issues within IONOS Phone Systems. Your call may not be answered. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues. Please contact our support team via e-mail at support@ionos.com
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/27/2023 07:29PM

The disruption affecting the Support Line has been resolved. It is now functioning normally again.

IDENTIFIED over 1 year ago - at 02/27/2023 04:12PM

We have eliminated the disruption for almost everyone affected.

IDENTIFIED over 1 year ago - at 02/27/2023 03:45PM

We have successfully minimized the disruption and are working to completely resolve it as soon as possible.

IDENTIFIED over 1 year ago - at 02/27/2023 02:01PM

We are experiencing technical issues within IONOS Phone Systems. Your call may not be answered. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please contact our support team via e-mail at support@ionos.com

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