Outage in IONOS

Limited functionality of Support Tools

Resolved Minor
December 05, 2023 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

Due to a technical issue with our Support Tools, queries may be processed late and some of the actions you request from our agents may not be performed at that time. Additionally, our Customer Service may not be able to answer all questions related to your account.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/05/2023 09:50PM

The issue has been resolved.

IDENTIFIED about 1 year ago - at 12/05/2023 07:05PM

We are still working on resolving the technical issue.

IDENTIFIED about 1 year ago - at 12/05/2023 06:41PM

We have successfully minimized the disruption and are working to completely resolve it as soon as possible.

IDENTIFIED about 1 year ago - at 12/05/2023 04:50PM

We have found the cause for the disruption and are working on resolving it.

IDENTIFIED about 1 year ago - at 12/05/2023 04:36PM

Due to a technical issue with our Support Tools, queries may be processed late and some of the actions you request from our agents may not be performed at that time.
Additionally, our Customer Service may not be able to answer all questions related to your account.

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