Outage in IONOS

Unable to update payment method

Resolved Minor

June 12, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Some customers may not be able to update their payment method. We apologize for any inconvenience this may cause you.

Components affected

IONOS Support Tool IONOS Billing Service

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 06/12/2024 04:05PM

The systems are stable and all services are functioning normally again.

IDENTIFIED almost 2 years ago - at 06/12/2024 03:35PM

We have found the cause for the disruption and are working on resolving it.

IDENTIFIED almost 2 years ago - at 06/12/2024 02:50PM

Some customers may not be able to update their payment method. We apologize for any inconvenience this may cause you.

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