Outage in IONOS

Unable to view invoices in the Control Panel

Resolved Minor
September 24, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Some customers may be unable to view their invoice in the Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.
Components affected
IONOS Support Tool IONOS Billing Service
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/24/2024 11:52PM

The issue has been resolved.

IDENTIFIED 4 months ago - at 09/24/2024 10:07PM

Some customers may be unable to view their invoice in the Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.

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