Outage in IONOS

Disruption in MyWebsite with eCommerce integration

Resolved Minor
February 06, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

Some customers are experiencing issues while using their MyWebsite product with eCommerce integration. The issue may affect the store management panel and the store pages in live sites.
Components affected
IONOS Online Store
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/07/2025 04:57PM

The systems are stable and all services are functioning normally again. Our apologies for the inconvenience caused.

MONITORING 3 months ago - at 02/06/2025 04:10PM

The solution has been successfully deployed. To take effect, a republish of the website is required.

IDENTIFIED 3 months ago - at 02/06/2025 03:27PM

Our technicians are currently working on resolving this issue.

IDENTIFIED 3 months ago - at 02/06/2025 01:26PM

Some customers are experiencing issues while using their MyWebsite product with eCommerce integration.
The issue may affect the store management panel and the store pages in live sites.

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