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Outage in IONOS

Greater hold time in our Hotline

Resolved Minor
April 28, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues. Please reach our customer care unit via e-mail at support@ionos.com
Components affected
IONOS Customer Hotline

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 04/28/2025 09:12PM

The issue has been resolved.

IDENTIFIED 11 months ago - at 04/28/2025 07:39PM

An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please reach our customer care unit via e-mail at support@ionos.com

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