Outage in IONOS

Greater hold time in our Hotline

Resolved Minor
April 28, 2025 - Started 6 days ago - Lasted about 2 hours
Official incident page

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Outage Details

An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues. Please reach our customer care unit via e-mail at support@ionos.com
Components affected
IONOS Customer Hotline
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 04/28/2025 09:12PM

The issue has been resolved.

IDENTIFIED 6 days ago - at 04/28/2025 07:39PM

An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please reach our customer care unit via e-mail at support@ionos.com

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