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Outage in IONOS

Disruption in MyWebsite with eCommerce integration

Resolved Major
May 08, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

Some customers may be experiencing issues while using their MyWebsite product with eCommerce integration. The issue may affect the store management panel and the store pages in live sites.
Components affected
IONOS Online Store

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/08/2025 02:49PM

The issue has been resolved.

IDENTIFIED 11 months ago - at 05/08/2025 12:38PM

Some customers may be experiencing issues while using their MyWebsite product with eCommerce integration.
The issue may affect the store management panel and the store pages in live sites.

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