Outage in IONOS

Greater hold time in our Hotline

Resolved Minor

January 19, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Components affected

IONOS Customer Hotline

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 01/19/2026 11:36AM

This incident has been resolved.

IDENTIFIED 2 days ago - at 01/19/2026 10:40AM

Our technicians are currently working on resolving this issue. Thank you for your patience and understanding.

IDENTIFIED 2 days ago - at 01/19/2026 09:42AM

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