Connectivity issues affecting North America (US) ISP proxies

This incident is resolved. Our upstream network provider restored connectivity, and all affected US ISP proxy ranges have been stable since approximately 10:35 UTC. Thank you for your patience.

Connectivity to the affected US ISP proxies has been restored and all affected ranges are reachable again. We are monitoring to confirm full stability before marking this incident resolved. Thank you for your patience.

We have identified the cause as an issue with an upstream network provider, who is working to restore service at the highest priority. We do not yet have an estimated time to resolution and will provide further updates as we learn more. The affected proxies are part of our North America (US) ISP service; other regions and products remain unaffected.

We are continuing to investigate the connectivity issue affecting a portion of our ISP proxies in the United States. Early indications point to an upstream network connectivity issue, and we are engaging our upstream provider to restore service. Other regions and product lines remain unaffected. We will share further updates as we learn more.

We are investigating a connectivity issue affecting a portion of our ISP proxies in the United States. Affected customers may experience failed connections or timeouts on some US ISP endpoints. Our team is actively investigating the cause, and other regions and product lines are unaffected. We will share further updates as we learn more.