Outage in Ironclad
Latency & Platform Slowness
Resolved Minor
August 20, 2026 - Started 5 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Ironclad experienced platform-wide latency and slower load times for approximately 1.9 hours, affecting the Repository and Workflows components across both North America (NA1) and Europe (EU1) regions. The root cause was identified as a disruption at Ironclad's cloud infrastructure provider. Performance improved as the provider's issues were resolved, with Ironclad actively monitoring the recovery.
Users may experience slightly longer load times and general latency when taking actions within the Ironclad platform. Our team is investigating this issue, which we believe may be related to a disruption at our cloud infrastructure provider, and is working to confirm the root cause.
Components affected
Ironclad Repository Ironclad Workflows Ironclad CLM Europe (EU1) Ironclad Repository Ironclad CLM North America (NA1) Ironclad WorkflowsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
5 days ago - at 08/20/2026 05:22PM
System performance and load times are improving across the platform. We have identified the root cause as a disruption at our cloud infrastructure provider and are actively monitoring the resolution.
INVESTIGATING
5 days ago - at 08/20/2026 04:11PM
Users may experience slightly longer load times and general latency when taking actions within the Ironclad platform. Our team is investigating this issue, which we believe may be related to a disruption at our cloud infrastructure provider, and is working to confirm the root cause.
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