Outage in Ironclad
Ironclad Regional Latency
Resolved Minor
August 25, 2026 - Started 4 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Ironclad experienced approximately 3.3 hours of latency and long load times affecting Repository and Workflows components across both NA1 and EU1 regions, primarily impacting non-English language users. The root cause was identified as a bug in the preferred language settings, triggered when users switched their language preference away from English. A fix was deployed and confirmed resolved, restoring normal performance for all users.
Ironclad is experiencing an issue where customers residing outside of the U.S. may experience latency and long load times. We are actively investigating this issue and identifying a resolution.
Components affected
Ironclad Repository Ironclad Workflows Ironclad CLM North America (NA1) Ironclad Repository Ironclad Workflows Ironclad CLM Europe (EU1)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
4 days ago - at 08/25/2026 04:49PM
Our team has deployed a fix and all users can now use their preferred language setting without experiencing latency or long load times.
IDENTIFIED
4 days ago - at 08/25/2026 03:39PM
We have identified an issue with our preferred language settings that is causing latency and long load times when users switch their preferred language to anything other than English. Our team is working to implement a fix to resolve the issue.
INVESTIGATING
4 days ago - at 08/25/2026 01:53PM
Ironclad is experiencing an issue where customers residing outside of the U.S. may experience latency and long load times. We are actively investigating this issue and identifying a resolution.
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