Outage in Ironclad
Email & Workflow Errors
Resolved Major
August 27, 2026 - Started 1 day ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
A Mailgun issue disrupted email delivery across the Ironclad Platform for approximately 4.8 hours, causing delays and failures in Notification, Reminder, and Signature Emails. Workflows and CLM North America (NA1) dependencies were also affected. Ironclad implemented corrective measures and moved to monitoring status once the issue was addressed.
We have identified an issue with Mailgun which is currently affecting the Ironclad Platform. During this time there could be unexpected delays or failures in sending or receiving Notification Emails, Reminder Emails, and Signature Emails within the Ironclad Platform. As soon as this issue has been resolved we will report back.
Components affected
Ironclad mailgun Outbound Delivery Ironclad mailgun Inbound email processing Ironclad mailgun SMTP Ironclad CLM Dependencies Ironclad CLM North America (NA1) Ironclad WorkflowsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 08/27/2026 09:58PM
We have taken steps to address the email errors and we are continuing to monitor for any further issues.
INVESTIGATING
1 day ago - at 08/27/2026 09:06PM
We have identified an issue with Mailgun which is currently affecting the Ironclad Platform. During this time there could be unexpected delays or failures in sending or receiving Notification Emails, Reminder Emails, and Signature Emails within the Ironclad Platform. As soon as this issue has been resolved we will report back.
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