Outage in Iron.io

IronWorker Degraded Performance

Resolved Minor

May 01, 2020 - Started over 5 years ago - Lasted almost 2 years
Official incident page

Incident Report

On May 1, at 11 am UTC we identified the issue with our autoscale functionality: there were errors while starting our IronWorker service on new instances but it was working fine on existing ones. After investigating into the errors thrown, we found the issue was happening while pulling our docker images from DockerHub. The root cause was problems on dockerhub side information about which you can find on their status page: https://status.docker.com/ In order to resolve the issue, we have manually launched our service on new instances and temporarily disabled the autoscale functionality.

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Latest Updates ( sorted recent to last )

RESOLVED over 5 years ago - at 05/01/2020 09:42PM

On May 1, at 11 am UTC we identified the issue with our autoscale functionality: there were errors while starting our IronWorker service on new instances but it was working fine on existing ones. After investigating into the errors thrown, we found the issue was happening while pulling our docker images from DockerHub. The root cause was problems on dockerhub side information about which you can find on their status page: https://status.docker.com/

In order to resolve the issue, we have manually launched our service on new instances and temporarily disabled the autoscale functionality.

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