Outage in IsDown
Algorithm change to improve detection of outage severity trigger new notifications
Resolved MinorIncident Report
Customers might have received notifications in bulk because the algorithm changed to improve major outage detections. Previous outages marked as minor changed to major, and notifications were sent according to customers' settings.
We should have communicated the change previously to prevent any surprises. We're sorry for the trouble caused.
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 02/20/2023 06:28PM
This incident has been resolved.
MONITORING
over 3 years ago - at 02/19/2023 06:22PM
Customers might have received notifications in bulk because the algorithm changed to improve major outage detections. Previous outages marked as minor changed to major, and notifications were sent according to customers' settings.
We should have communicated the change previously to prevent any surprises. We're sorry for the trouble caused.
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