Outage in IsDown

Algorithm change to improve detection of outage severity trigger new notifications

Resolved Minor
February 19, 2023 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

Customers might have received notifications in bulk because the algorithm changed to improve major outage detections. Previous outages marked as minor changed to major, and notifications were sent according to customers' settings. We should have communicated the change previously to prevent any surprises. We're sorry for the trouble caused.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/20/2023 06:28PM

This incident has been resolved.

MONITORING over 1 year ago - at 02/19/2023 06:22PM

Customers might have received notifications in bulk because the algorithm changed to improve major outage detections. Previous outages marked as minor changed to major, and notifications were sent according to customers' settings.

We should have communicated the change previously to prevent any surprises. We're sorry for the trouble caused.

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