Outage in IsDown

Issue with Custom Monitors in the North America Region

Resolved Major
December 12, 2024 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating issues with the North American servers responsible for testing the uptime of custom monitors.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/13/2024 01:19AM

This incident has been resolved.

IDENTIFIED 11 months ago - at 12/13/2024 12:22AM

We continue to monitor the situation and are working to find a workaround. In the meantime, we have disabled the North America region to prevent false positives.

IDENTIFIED 11 months ago - at 12/12/2024 11:48PM

The issue is related to a problem with our cloud provider (https://status.digitalocean.com/incidents/ndhzmhvjpy80), and we’re trying to determine if there is a workaround.

INVESTIGATING 11 months ago - at 12/12/2024 10:54PM

We are currently investigating issues with the North American servers responsible for testing the uptime of custom monitors.

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