Outage in IT Glue

IT Glue Unavailable - 502 Bad Gateway - Europe

Resolved Major
September 02, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating reports of 502 Bad Gateway errors that prevent access to IT Glue in our European Data Center. We will provide further details here as soon as we can. Region: Europe Applications: Web App, Mobile App, Chrome Extension
Components affected
IT Glue European Union Primary Application Services IT Glue European Union Primary File Services

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/02/2024 03:23PM

This incident has been resolved.

MONITORING about 1 year ago - at 09/02/2024 03:09PM

Full application functionality has been restored as we continue to monitor performance.

IDENTIFIED about 1 year ago - at 09/02/2024 03:07PM

Users can access IT Glue again without the search functionality as we continue to fix and restore full application operations. Thank you for your patience.

IDENTIFIED about 1 year ago - at 09/02/2024 02:34PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 09/02/2024 02:20PM

We are investigating reports of 502 Bad Gateway errors that prevent access to IT Glue in our European Data Center. We will provide further details here as soon as we can.

Region: Europe
Applications: Web App, Mobile App, Chrome Extension

Latest IT Glue outages

Degraded Performance - IT Glue - 5 months ago
Degraded Performance - IT Glue - North America - 12 months ago
IT Glue Degraded Performance - North America - 12 months ago
502 Bad Gateway Errors - IT Glue - North America - over 1 year ago
IT Glue Log In with KaseyaOne - over 1 year ago

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