Outage in IT Glue

IT Glue Degraded Performance - North America

Resolved Major
October 28, 2024 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating performance issues that prevents access to IT Glue for our customers in the North American datacenter. You may see error pages on certain pages in the app. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension
Components affected
IT Glue North America Primary File Services IT Glue North America Primary Application Services

Need to monitor IT Glue outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/28/2024 05:52PM

This incident has been resolved. Thank you for your patience.

MONITORING 12 months ago - at 10/28/2024 05:28PM

A fix has been implemented and we are currently monitoring the performance. Thank you for your patience as we continue to monitor.

IDENTIFIED 12 months ago - at 10/28/2024 04:56PM

We continue to investigate and address the degraded performance currently seen in the application. We apologize for the inconvenience caused.

IDENTIFIED 12 months ago - at 10/28/2024 04:13PM

We are investigating performance issues that prevents access to IT Glue for our customers in the North American datacenter. You may see error pages on certain pages in the app. We will provide further details here as soon as we can.

Region: North America
Applications: Web App, Mobile App, Chrome Extension

source IsDown Possible Outage Indicated by User Reports Reports started 15 minutes before official outage was reported

Latest IT Glue outages

Degraded Performance - IT Glue - 5 months ago
Degraded Performance - IT Glue - North America - 12 months ago
IT Glue Unavailable - 502 Bad Gateway - Europe - about 1 year ago
502 Bad Gateway Errors - IT Glue - North America - over 1 year ago
IT Glue Log In with KaseyaOne - over 1 year ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook