Outage in IT Glue

Degraded Performance - IT Glue - North America

Resolved Minor
November 04, 2024 - Started 12 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating degraded performance in IT Glue for our partners in our North American DC. You may see delays or errors when accessing pages. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension
Components affected
IT Glue North America Primary File Services IT Glue North America Primary Application Services

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/04/2024 10:07PM

This incident has been resolved.

MONITORING 12 months ago - at 11/04/2024 08:37PM

A fix has been implemented and we are currently monitoring the performance. Thank you for your patience as we continue to monitor.

IDENTIFIED 12 months ago - at 11/04/2024 06:36PM

We are continuing to work on a fix for this issue. Thank you for your patience as we work behind the scenes.

IDENTIFIED 12 months ago - at 11/04/2024 05:44PM

We are investigating degraded performance in IT Glue for our partners in our North American DC. You may see delays or errors when accessing pages. We will provide further details here as soon as we can.

Region: North America
Applications: Web App, Mobile App, Chrome Extension

source IsDown Possible Outage Indicated by User Reports Reports started 3 minutes before official outage was reported

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