Outage in IT Glue
VSA9 - Partial Service Disruption - US-VSA146
Resolved MajorIncident Report
Summary AI Generated
IT Glue experienced a major service disruption affecting outbound email functionality on the US-VSA146 instance. The incident impacted users' ability to send emails through the affected server. The issue was resolved after 3.1 hours when the team implemented a fix and confirmed functionality was restored.
We are experiencing a issues with outbound email on US-VSA146. Our team is working to restore functionality on the instance at this time.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 06/10/2026 03:45AM
This incident has been resolved.
MONITORING
5 days ago - at 06/10/2026 02:04AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 days ago - at 06/10/2026 12:43AM
We are experiencing a issues with outbound email on US-VSA146. Our team is working to restore functionality on the instance at this time.
We apologize for any inconvenience.
- Kaseya Cloud Operations Team
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