Outage in IT Services - Northeastern University
Network Disruptions l Global
Resolved MajorIncident Report
IT teams are currently investigating reports of disruptions to certain wired and wireless connections on the Boston, Nahant, and Oakland campuses. Additional updates will be provided as more information becomes available.
To report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or by visiting the Tech Service Portal.
Components affected
IT Services - Northeastern University NUwave (Wireless Network / Access Points) IT Services - Northeastern University NUnet (Wired Network / Physical)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 08/06/2026 06:54PM
All service has been restored. To report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or by visiting the Tech Service Portal.
MONITORING
about 12 hours ago - at 08/06/2026 02:31PM
IT teams put in a fix and impacted services appear to be returning to normal. Teams continue to monitor.
INVESTIGATING
about 12 hours ago - at 08/06/2026 02:10PM
IT teams are currently investigating reports of disruptions to certain wired and wireless connections on the Boston, Nahant, and Oakland campuses. Additional updates will be provided as more information becomes available.
To report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or by visiting the Tech Service Portal.
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