Outage in itslearning
Problem recording video and sound
Resolved MinorIncident Report
We are currently experiencing issues with sound and video recording, we are currently investiging the this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 07/15/2026 02:37PM
This incident has now been resolved. We sincerely apologise for any inconvenience caused and appreciate your patience while we worked to restore the service.
INVESTIGATING
22 days ago - at 07/15/2026 01:18PM
We have contacted our third-party video service provider that we have identified to be the source of the issue and are waiting for their response and investigation.
We sincerely apologise for any inconvenience this may have caused. Please be assured that we are treating this as a priority, and we are doing everything we can to restore the service as quickly as possible.
INVESTIGATING
22 days ago - at 07/15/2026 12:21PM
We are currently experiencing issues with sound and video recording, we are currently investiging the this issue.
Latest itslearning outages
Problem with instant messaging - about 1 month ago
Error when viewing courses from Admin, and when enrolling into a course. - about 2 months ago
PDF files not displaying correctly for some users. - 2 months ago
Not able to open assignments. - 3 months ago
Slowness and not able to enrol into courses. - 3 months ago
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