Outage in Ivanti Cloud

Ivanti Access Reports issue for https://access-na1.mobileiron.com and https://access-sandbox.mobileiron.com - SRE-168010

Resolved Minor
October 18, 2023 - Started about 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

Ivanti Access customers on the https://access-na1.mobileiron.com and https://access-sandbox.mobileiron.com environments are experiencing a degradation while accessing reports and dashboard. The issue is related to Access reports not working. Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/18/2023 02:04PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 10/18/2023 09:30AM

Sandbox reports and dashboards are restored. We are working to restore NA1 access reports.

INVESTIGATING about 1 year ago - at 10/18/2023 07:01AM

Ivanti Access customers on the https://access-na1.mobileiron.com and https://access-sandbox.mobileiron.com environments are experiencing a degradation while accessing reports and dashboard. The issue is related to Access reports not working.

Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

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