Outage in Ivanti Cloud

Ivanti Neurons MDM Core to Cloud Migration Service degradation - https://eu1migration-auriga.mobileiron.com - SRE-168916

Resolved Major
January 23, 2024 - Started 12 months ago - Lasted about 20 hours
Official incident page

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Outage Details

A number of Ivanti Neurons MDM Core to Cloud Migration Service customers on the https://eu1migration-auriga.mobileiron.com environment are experiencing a degradation. The Cloud Migration service admin portal is currently unavailable and new device migrations will not succeed. Devices originally registered to Core that have been previously migrated through the service will not be able to check-in until the issue is resolved. Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Components affected
Ivanti Cloud https://eu1migration.mobileiron.com
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/24/2024 06:19AM

This incident has been resolved.

MONITORING 12 months ago - at 01/23/2024 11:08AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 months ago - at 01/23/2024 10:42AM

A number of Ivanti Neurons MDM Core to Cloud Migration Service customers on the https://eu1migration-auriga.mobileiron.com environment are experiencing a degradation. The Cloud Migration service admin portal is currently unavailable and new device migrations will not succeed. Devices originally registered to Core that have been previously migrated through the service will not be able to check-in until the issue is resolved.



Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

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