Outage in Ivanti Cloud

End of life notice for Neurons (feature) - Legacy Bots

Resolved Minor
July 04, 2024 - Started 6 months ago - Lasted 3 months
Official incident page

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Outage Details

We’re excited to introduce our new and improved bots experience! As part of this upgrade, we’re retiring the legacy Neurons feature. Here’s what you need to know: Migration: If you’re currently using Neurons, we recommend migrating to the new bots experience. You’ll find an import utility that allows you to seamlessly transfer your existing data. Functioning State: Neurons legacy bots will remain functional until August 1st. Error Message: Starting August 1st, Neurons will display an error message prompting you to upgrade to new bots. Data Removal: We’ll provide an additional month (until September 1st) for any remaining data before removing Neurons completely.
Components affected
Ivanti Cloud Neurons (MLU) Ivanti Cloud Neurons (UKU) Ivanti Cloud Neurons (NVU)
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/26/2024 01:28PM

This incident has been resolved.

MONITORING 6 months ago - at 07/04/2024 11:26AM

We’re excited to introduce our new and improved bots experience! As part of this upgrade, we’re retiring the legacy Neurons feature. Here’s what you need to know:

Migration: If you’re currently using Neurons, we recommend migrating to the new bots experience. You’ll find an import utility that allows you to seamlessly transfer your existing data.

Functioning State: Neurons legacy bots will remain functional until August 1st.

Error Message: Starting August 1st, Neurons will display an error message prompting you to upgrade to new bots.

Data Removal: We’ll provide an additional month (until September 1st) for any remaining data before removing Neurons completely.

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