Outage in Ivanti Cloud

Ivanti Neurons for MDM Service Degradation - https://ap1.mobileiron.com/ and https://ap2.mobileiron.com/ - 1416993

Resolved Minor
August 29, 2024 - Started 4 months ago - Lasted about 4 hours
Official incident page

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Outage Details

A number of Ivanti Neurons for MDM customers on the http://ap1.mobileiron.com and http://ap2.mobileiron.com environment are experiencing a degradation to the service. Customers may experience a delay in Push Notifications. Failure to register or configure on-premise Connectors and/or Sentries. Failure to perform LDAP operations in on-premise Connector installations. Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/29/2024 11:57PM

This incident has been resolved.

MONITORING 4 months ago - at 08/29/2024 08:45PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 08/29/2024 07:53PM

A number of Ivanti Neurons for MDM customers on the http://ap1.mobileiron.com and http://ap2.mobileiron.com environment are experiencing a degradation to the service.

Customers may experience a delay in Push Notifications.
Failure to register or configure on-premise Connectors and/or Sentries.
Failure to perform LDAP operations in on-premise Connector installations.

Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

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