Outage in Ivanti Cloud

Ivanti Neurons for MDM Service Degradation - https://sandbox.mobileiron.com 1453730

Resolved Minor
October 21, 2024 - Started 2 months ago - Lasted 1 day
Official incident page

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Outage Details

A number of Ivanti Neurons for MDM customers on the http://sandbox.mobileiron.com environment are experiencing a degradation to the service. Customers may experience delay in portal login. the configuration are not showing in the device details. Slowness in devices loading. Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/23/2024 06:21AM

This incident has been resolved.

MONITORING 2 months ago - at 10/22/2024 02:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 10/21/2024 01:57PM

The issue has been identified and a fix is being implemented.

MONITORING 2 months ago - at 10/21/2024 01:45PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 10/21/2024 01:43PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 10/21/2024 01:08PM

A number of Ivanti Neurons for MDM customers on the http://sandbox.mobileiron.com environment are experiencing a degradation to the service.

Customers may experience delay in portal login.
the configuration are not showing in the device details.
Slowness in devices loading.

Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

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