Outage in Ivanti Cloud

Ivanti Neurons for ITSM WAZ PRD Outage

Resolved Minor
November 01, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

A subset of customers in the WAZ PRD Landscape are experiencing an outage, we are currently investigating the issue
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/01/2024 10:11PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/01/2024 09:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 11/01/2024 09:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 11/01/2024 08:49PM

Impact
A subset of customers will not be able to load the login page for their Ivanti Neurons for ITSM tenant.

INVESTIGATING about 2 months ago - at 11/01/2024 08:41PM

A subset of customers in the WAZ PRD Landscape are experiencing an outage, we are currently investigating the issue

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