Outage in Ivanti Cloud

Cherwell CSM Performance and Neurons Platform Degradation

Minor
February 05, 2025 - Started about 3 hours ago
Official incident page

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Outage Details

We are currently investigating intermittent slowness in the CSM application.
Components affected
Ivanti Cloud Neurons (UKU) Ivanti Cloud Neurons (NVU) Ivanti Cloud Neurons (MLU) Ivanti Cloud Canada Datacenter Ivanti Cloud US Datacenter Ivanti Cloud EMEA Datacenter Ivanti Cloud US AMS Ivanti Cloud Cherwell Self Service Portal Ivanti Cloud US - 5AM MT Maintenance Window Ivanti Cloud APAC Datacenter
Latest Updates ( sorted recent to last )
MONITORING about 1 hour ago - at 02/05/2025 07:15PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 3 hours ago - at 02/05/2025 05:48PM

We are continuing to investigate this issue.

INVESTIGATING about 3 hours ago - at 02/05/2025 05:38PM

We are currently investigating intermittent slowness in the CSM application.

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