Outage in Ivanti Cloud

Ivanti Neurons for MDM Service Degradation - https://eu1.mobileiron.com - 1561093

Resolved Minor
April 03, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating a service degradation in EU1 for the Neurons for MDM product. Customers may notice slowness or intermittent errors in the administrative portal, API calls, device registrations, and external integrations.
Components affected
Ivanti Cloud https://eu1.mobileiron.com
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/03/2025 10:52AM

This incident has been resolved.

MONITORING about 1 month ago - at 04/03/2025 06:54AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 04/03/2025 06:07AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 04/03/2025 05:59AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 04/03/2025 05:58AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 04/03/2025 05:37AM

We are currently investigating a service degradation in EU1 for the Neurons for MDM product.

Customers may notice slowness or intermittent errors in the administrative portal, API calls, device registrations, and external integrations.

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