Outage in Ivanti Cloud
Ivanti Neurons Platform - Installing Microsoft KB5058499 on Windows 11 24H2 breaks WinVerifyTrust signature verification (1594794)
Resolved Minor
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Outage Details
Installing Windows 11 24H2 preview Patch KB5058499 has a breaking change in the digital Signature Win32 API call WinVerifyTrust which results in Patch SDK, Security Controls, and Ivanti Neurons for Patch Management agents from functioning.
Workaround: Uninstalling KB5058499 and restarting the system will enable existing agents to function again and new agents to be installed.
Components affected
Ivanti Cloud Neurons (MLU) Ivanti Cloud Neurons (UKU) Ivanti Cloud Neurons (NVU)Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 06/06/2025 02:14PM
This incident has been resolved.
MONITORING
about 7 hours ago - at 06/06/2025 02:08PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 06/05/2025 12:58PM
Installing Windows 11 24H2 Preview Patch KB5058499 introduces a breaking change in the digital signature Win32 API call WinVerifyTrust, which prevents Ivanti agents, including agents for Security Controls, Ivanti Neurons, and Patch SDK, from functioning.
Workaround:
Uninstalling KB5058499 and restarting the system will enable existing agents to function again and new agents to be installed.
Additionally, a new Ivanti Neurons agent will be pushed later today to mitigate this issue permanently.
INVESTIGATING
1 day ago - at 06/05/2025 12:57PM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 06/04/2025 04:05PM
Installing Windows 11 24H2 preview Patch KB5058499 has a breaking change in the digital Signature Win32 API call WinVerifyTrust which results in Patch SDK, Security Controls, and Ivanti Neurons for Patch Management agents from functioning.
Workaround: Uninstalling KB5058499 and restarting the system will enable existing agents to function again and new agents to be installed.
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