Outage in Ivanti Cloud

Ivanti Neurons Platform - Edge Intelligence, Automation, Device Actions, and other features that depend on MQTT may be slow to respond (1735729)

Resolved Minor
December 10, 2025 - Started 20 days ago - Lasted about 19 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Ivanti Cloud Neurons (NVU)

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 12/11/2025 02:28PM

This incident has been resolved.

MONITORING 19 days ago - at 12/11/2025 11:39AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 19 days ago - at 12/11/2025 10:53AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 19 days ago - at 12/11/2025 12:19AM

SRE and Dev continues to work on the issue. We are working on implementing a fix and will update accordingly when more information is available.

INVESTIGATING 20 days ago - at 12/10/2025 07:05PM

We are currently investigating this issue.

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