Outage in Ivanti Cloud
Ivanti Neurons Platform (NVU) Devices and Remote control
Resolved MinorIncident Report
Selected Neurons customers on the NVU environment facing the following issues
- Devices may be loading slow
- Remote Control, device actions may fail to connect.
Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 01/02/2026 08:34PM
This incident has been resolved.
MONITORING
18 days ago - at 01/02/2026 04:26PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
18 days ago - at 01/02/2026 03:32PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
18 days ago - at 01/02/2026 12:43PM
Selected Neurons customers on the NVU environment facing the following issues
- Devices may be loading slow
- Remote Control, device actions may fail to connect.
Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
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