Outage in Ivanti Cloud

Neurons for UEM - Device Discovery Delay – New Devices Not Visible in NVU - 1810488

Resolved Minor

March 16, 2026 - Started about 22 hours ago - Lasted about 15 hours
Official incident page

Incident Report

Summary AI Generated

Ivanti Cloud experienced a 14.6-hour incident where newly installed agent devices and connector-imported devices were not appearing in Neurons for UEM (NVU) due to device discovery delays. The issue affected the Neurons (NVU) component, preventing proper visibility of new devices in the system. The problem was identified, a fix was implemented and monitored, and the incident was fully resolved.

We are currently experiencing delays with device discovery in NVU. Newly installed agent devices or connector-imported devices may not appear as expected.

Components affected

Ivanti Cloud Neurons (NVU)

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Latest Updates ( sorted recent to last )

RESOLVED about 8 hours ago - at 03/17/2026 01:21PM

This incident has been resolved.

MONITORING about 12 hours ago - at 03/17/2026 08:46AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 20 hours ago - at 03/17/2026 12:54AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 22 hours ago - at 03/16/2026 10:47PM

We are currently experiencing delays with device discovery in NVU. Newly installed agent devices or connector-imported devices may not appear as expected.

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