Outage in Ivanti Cloud
Neurons for UEM - Device Discovery Delay – New Devices Not Visible in NVU - 1810488
Resolved MinorIncident Report
Summary AI Generated
Ivanti Cloud experienced a 14.6-hour incident where newly installed agent devices and connector-imported devices were not appearing in Neurons for UEM (NVU) due to device discovery delays. The issue affected the Neurons (NVU) component, preventing proper visibility of new devices in the system. The problem was identified, a fix was implemented and monitored, and the incident was fully resolved.
We are currently experiencing delays with device discovery in NVU. Newly installed agent devices or connector-imported devices may not appear as expected.
Components affected
Ivanti Cloud Neurons (NVU)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/17/2026 01:21PM
This incident has been resolved.
MONITORING
about 2 months ago - at 03/17/2026 08:46AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 03/17/2026 12:54AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 03/16/2026 10:47PM
We are currently experiencing delays with device discovery in NVU. Newly installed agent devices or connector-imported devices may not appear as expected.
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