Ivanti Cloud experienced increased latency in the staging environment affecting Service Manager and Asset Manager components. The team took proactive measures to prevent performance degradation, with actions designed to be transparent to customers. After extended monitoring over 149 hours, the latency issue was successfully mitigated and resolved.
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We have been monitoring over an extended period and can confirm the issue was mitigated.
We are starting to see a slight increase in latency within the staging environment. In response we are taking proactive action to minimise any performance degradation. We expect this action to be transparent to our customers.
For any questions - please visit Ivanti Global Support
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