Outage in Ivanti Cloud

NVZ PRD - Workflow Processing Issues

Resolved Minor

March 31, 2026 - Started about 1 month ago - Lasted 27 days
Official incident page

Incident Report

Summary AI Generated

Ivanti Cloud experienced workflow processing delays affecting multiple customers using Service Manager and Asset Manager components. The incident caused workflows to process slower than normal, impacting customer operations for approximately 27 days. The issue was resolved by clearing workflow blockers, and systems returned to normal operation.

We are receiving reports of delays with processing workflows from multiple customers. This is currently being investigated and further updates will follow shortly.

Components affected

Ivanti Cloud Service Manager / Asset Manager (NVZ)

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 04/27/2026 05:33PM

This issue is resolved and our monitoring confirms that systems are operating normally. Thank you for your patience.

MONITORING about 1 month ago - at 03/31/2026 03:50PM

We have taken action to clear blockers for workflows and are monitoring the impact of the steps taken.

INVESTIGATING about 1 month ago - at 03/31/2026 03:01PM

We are observing delays with processing workflows with multiple customers. This is still under investigation and further updates will follow shortly.

INVESTIGATING about 1 month ago - at 03/31/2026 01:35PM

We are receiving reports of delays with processing workflows from multiple customers. This is currently being investigated and further updates will follow shortly.

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