Outage in Ivanti Cloud
NVF STG/UAT tenants are not accessible - 503 errors
Resolved MajorIncident Report
Summary AI Generated
Ivanti Cloud's NVF STG/UAT tenants experienced a major outage lasting 25.3 hours, with users encountering 503 errors when trying to access Service Manager and Asset Manager applications. The technical team identified the root cause and implemented an initial fix, followed by additional changes during off-peak hours to avoid session disruptions. The incident was fully resolved after continued monitoring confirmed stable service restoration.
We are investigating reports NVF STG/UAT tenants that are returning 503 errors (or other similar errors) in the application. We are actively investigating this and will provide an update once we have more information.
Components affected
Ivanti Cloud Service Manager / Asset Manager (NVF)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 05/29/2026 05:09PM
This incident has been resolved.
MONITORING
about 11 hours ago - at 05/29/2026 11:47AM
We will continue to monitor the landscape closely. Thank you.
MONITORING
about 14 hours ago - at 05/29/2026 09:12AM
We have completed the required changes, and everything is up and running as of now with no issues identified. We will continue to monitor the landscape closely. Thank you.
MONITORING
about 19 hours ago - at 05/29/2026 03:43AM
Currently, we are modifying the required changes. This will not affect the performance. We will update you once the changes are completed. Thank you.
MONITORING
1 day ago - at 05/28/2026 07:21PM
A fix has been implemented, and we are monitoring the environment. Additional changes will be implemented tonight during off peak hours due to the potential session disruption that could occur from implementing those changes. We will update this status once a timeline has been established on when those additional changes will be implemented.
IDENTIFIED
1 day ago - at 05/28/2026 05:00PM
The issue has been identified, and our team is working on implementing the proposed fixes.
INVESTIGATING
1 day ago - at 05/28/2026 03:53PM
We are investigating reports NVF STG/UAT tenants that are returning 503 errors (or other similar errors) in the application. We are actively investigating this and will provide an update once we have more information.
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