Outage in Ivanti Cloud
CZERO PRD portal is currently accessible
Resolved MajorIncident Report
Summary AI Generated
The CZERO PRD portal experienced a 10.8-hour outage that prevented users from logging in, caused by a Microsoft data center power event in the West US 2 region that affected underlying infrastructure. The power event resulted in increased latency and intermittent connectivity issues across multiple Microsoft services including Storage and Compute. The incident was resolved after Microsoft restored the affected network components, with portal access returning to normal functionality.
The CZERO PRD portal is currently not accessible, and users are unable to log in. Our team is actively working to resolve the issue. We will keep you updated on the progress.
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 05/29/2026 05:12PM
This incident has been resolved.
MONITORING
about 13 hours ago - at 05/29/2026 09:41AM
Currently, we are able to successfully access the CZERO PRD portal without any issues, and services are functioning as expected. We will continue to monitor the environment closely.
MONITORING
about 15 hours ago - at 05/29/2026 08:09AM
Currently, we are able to successfully access the CZERO PRD portal without any issues, and services are functioning as expected. We will continue to monitor the environment closely.
As per the latest update from Microsoft,
"They are currently investigating an incident impacting multiple services in the West US 2 region due to a data centre power event.
This has affected the underlying infrastructure, which may result in increased latency and intermittent connectivity, including possible timeouts while accessing certain resources.
Microsoft has identified the issue through automated monitoring and is actively working on mitigation steps to restore the affected network components across dependent services such as Storage and Compute. As these efforts progress, gradual signs of recovery may be observed."
We will continue to monitor the situation and share further updates
INVESTIGATING
about 17 hours ago - at 05/29/2026 06:24AM
We are continuing to investigate this issue.
INVESTIGATING
about 17 hours ago - at 05/29/2026 06:23AM
The CZERO PRD portal is currently not accessible, and users are unable to log in. Our team is actively working to resolve the issue. We will keep you updated on the progress.
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