Outage in Ivanti Cloud
NSZ PRD - Workflow Processing Degradation
Resolved MinorIncident Report
Summary AI Generated
Ivanti Cloud's Service Manager and Asset Manager (NSZ) experienced workflow processing degradation lasting approximately 33 hours, affecting a subset of customers with delays in workflow execution and related processing activities. Cloud operations investigated the issue, with temporary mitigation observed at points during the incident before a full resolution was implemented. The root cause was identified and corrective actions were applied, restoring performance to expected levels.
We are seeing a degradation of workflow processing performance in the NSZ PRD environment for a subset of customers. Cloud operations have been engaged and are actively investigating this issue further.
Components affected
Ivanti Cloud Service Manager / Asset Manager (NSZ)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 hour ago - at 08/05/2026 08:01PM
We have identified the cause of the workflow performance degradation and implemented corrective actions to resolve the issue. Performance has returned to expected levels, and we continue to monitor the environment to ensure ongoing stability.
INVESTIGATING
about 9 hours ago - at 08/05/2026 12:59PM
We are continuing to monitor the service health. We will be sharing the latest updates as more information becomes available.
INVESTIGATING
about 9 hours ago - at 08/05/2026 12:11PM
We are continuing to monitor the service health. We will be sharing the latest updates as more information becomes available.
INVESTIGATING
about 11 hours ago - at 08/05/2026 10:19AM
We are continuing to monitor the service health. We will be sharing the latest updates as more information becomes available.
INVESTIGATING
about 12 hours ago - at 08/05/2026 09:27AM
We are continuing to monitor the service health. We will be sharing the latest updates as more information becomes available.
INVESTIGATING
about 14 hours ago - at 08/05/2026 07:56AM
The issue is mitigated currently. We are continuing to monitor the landscape and infrastructure and will be sharing the latest updates.
INVESTIGATING
about 15 hours ago - at 08/05/2026 06:34AM
We are continuing to monitor the service health. We will be sharing the latest updates as more information becomes available.
INVESTIGATING
about 16 hours ago - at 08/05/2026 05:19AM
Customers are continuing to experience delays in workflow execution and related processing activities while remediation efforts remain in progress. Our teams are closely monitoring the environment and will provide additional updates as more information becomes available.
INVESTIGATING
1 day ago - at 08/04/2026 12:55PM
The issue is mitigated currently. We are continuing to monitor the landscape and infrastructure and will be sharing the latest updates.
INVESTIGATING
1 day ago - at 08/04/2026 11:49AM
We are troubleshooting the issue. Our teams are closely monitoring the environment and will provide additional updates as more information becomes available.
INVESTIGATING
1 day ago - at 08/04/2026 10:57AM
We are seeing a degradation of workflow processing performance in the NSZ PRD environment for a subset of customers. Cloud operations have been engaged and are actively investigating this issue further.
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