A BIDS connectivity issue affected Ivanti Cloud's Service Manager and Asset Manager in the NSZ PRD environment for approximately 3.8 hours. The root cause was identified and a fix was implemented, with data synchronization expected to complete gradually across the environment. The incident has been resolved, with monitoring confirmed stability before closure.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have identified the root cause of the issue and implemented the necessary fix. The system is now functioning as expected. However, it may take some time for all data to fully synchronize across the environment.
We are actively monitoring the system to ensure stability and will continue to provide updates as needed.
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