Users were unable to connect to the Ivanti Cloud Service Manager / Asset Manager (IAZ) Production landscape for approximately 1.4 hours. A fix was applied, restoring connectivity, and the incident was subsequently resolved. A root cause analysis will be published at the Ivanti Hub incident report page.
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This incident has been resolved. Once the RCA is completed, it will be attached to https://hub.ivanti.com/s/article/IAZ-PRD-Landscape-Incident-Report.
A fix has been applied for this issue, and connectivity to the IAZ Production Landscape has been restored. We will continue to closely monitor the environment while our investigation remains ongoing to ensure service stability. Further updates will be provided if required.
We are currently receiving reports that users are unable to connect to the IAZ Production landscape. Our teams are actively investigating the issue and working to determine the cause. We will provide further updates as soon as more information becomes available.
Thank you for your patience and understanding.
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