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Outage in IXON

Issues with router connections

Resolved Minor
February 26, 2026 - Started 8 days ago - Lasted about 2 hours

Incident Report

Investigating - we are seeing problems with routers not being able to get back online again We're working to resolve the issue

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Latest Updates ( sorted recent to last )
8 days ago - at 02/26/2026 01:14PM

Investigating - we are seeing problems with routers not being able to get back online again We're working to resolve the issue

8 days ago - at 02/26/2026 02:29PM

We are currently seeing issues with the mqtt connections from the routers. We are working to understand the full impact and mitigate this problem. More updates to follow shortly.

8 days ago - at 02/26/2026 03:01PM

We are seeing that the mqtt connections with the routers are stabilizing. We are currently seeing increased load on the creation of VPN connections, and setting up WebAccess. We are still investigating in how we can solve the issue. More updates will follow shortly.

Latest IXON outages

Issues with Cloud Notify - about 1 month ago
Email delivery - about 2 months ago

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