Outage in Jama Software

Jama Connect Status

Resolved Major

June 20, 2025 - Started 7 months ago - Lasted about 3 hours
Official incident page

Incident Report

Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue. As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.

Components affected

Jama Software Connect

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 06/20/2025 09:32AM

The Jama Software engineering team has identified and resolved the degradation performance issue. We will continue to monitor the situation but expect no further disruptions.

MONITORING 7 months ago - at 06/20/2025 09:14AM

We have implemented a fix for the issues and are monitoring the results.

IDENTIFIED 7 months ago - at 06/20/2025 08:34AM

We have identified the source of the issue and are working to resolve it.

IDENTIFIED 7 months ago - at 06/20/2025 08:02AM

We have identified the source of the issue and are working to resolve it.

INVESTIGATING 7 months ago - at 06/20/2025 07:20AM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 06/20/2025 06:55AM

Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue.

As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.

Latest Jama Software outages

Jama Connect Performance Degredation - 2 months ago

Jama Connect Status - 3 months ago

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