Outage in Jamf

Jamf School: Partial Outage (Apps & Books API)

Resolved Major
July 09, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We've identified issues related to Apps & Books API, which prevent customers from adding new apps (iOS, macOS, VPP).
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/09/2024 05:12PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/09/2024 05:06PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 07/09/2024 04:42PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 07/09/2024 04:42PM

We have narrowed down that the only workflow affected is trying to Add an iOS app by following these steps: Apps > Apps Inventory > Add App > Add iOS app

IDENTIFIED over 1 year ago - at 07/09/2024 04:27PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 07/09/2024 04:20PM

We've identified issues related to Apps & Books API, which prevent customers from adding new apps (iOS, macOS, VPP).

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