Outage in Jamf

Jamf School: Partial Outage (Apps & Books API)

Resolved Major
July 09, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

Need to monitor Jamf outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Jamf, and never miss an outage again.
Start Free Trial

Outage Details

We've identified issues related to Apps & Books API, which prevent customers from adding new apps (iOS, macOS, VPP).
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/09/2024 05:12PM

This incident has been resolved.

MONITORING 10 months ago - at 07/09/2024 05:06PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 07/09/2024 04:42PM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 07/09/2024 04:42PM

We have narrowed down that the only workflow affected is trying to Add an iOS app by following these steps: Apps > Apps Inventory > Add App > Add iOS app

IDENTIFIED 10 months ago - at 07/09/2024 04:27PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 07/09/2024 04:20PM

We've identified issues related to Apps & Books API, which prevent customers from adding new apps (iOS, macOS, VPP).

Know the moment Jamf and other vendors go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook