Outage in Jamf
Degraded Performance – DNS Requests and Device Enrollments in Tokyo Region
Resolved Minor
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Outage Details
We are currently investigating increased latency affecting DNS requests in the ap-northeast-1 (Tokyo) region. All other JSC regions are operating normally. Our Secure Connectivity engineering team is actively working on the issue, but we do not have an estimated time for resolution at this stage.
Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 10/02/2025 05:28AM
The earlier issue causing increased latency for DNS requests in the ap-northeast-1 (Tokyo) region has been resolved. Performance has returned to normal and all services are operating as expected.
We will continue to monitor closely. Thank you for your patience.
INVESTIGATING
8 days ago - at 10/02/2025 04:14AM
We are currently investigating increased latency affecting DNS requests in the ap-northeast-1 (Tokyo) region. All other JSC regions are operating normally. Our Secure Connectivity engineering team is actively working on the issue, but we do not have an estimated time for resolution at this stage.
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