Outage in Jamf

Jamf Pro versions 11.24 and below - Issue with Blueprints

Resolved Minor

March 26, 2026 - Started 1 day ago - Lasted about 7 hours
Official incident page

Incident Report

Summary AI Generated

Jamf Pro experienced a 7-hour issue with Blueprints functionality that affected customers running versions 11.24 and below across multiple regions including Premium service tiers. The problem impacted Jamf Pro Premium services in six regions: ap-northeast-1, ap-southeast-1, eu-central-1, eu-west-2, us-east-1, and us-west-2. A fix was implemented and monitored before the incident was fully resolved.

We are investigating an issue around Blueprints affecting customers running versions of Jamf Pro 11.24 and lower.

Components affected

Jamf ap-northeast-1: Pro - Premium Jamf ap-southeast-1: Pro - Premium Jamf eu-central-1: Pro - Premium Jamf eu-west-2: Pro - Premium Jamf us-east-1: Pro - Premium Jamf us-west-2: Pro - Premium

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/26/2026 09:03PM

This incident has been resolved.

MONITORING 1 day ago - at 03/26/2026 03:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 03/26/2026 02:05PM

We are investigating an issue around Blueprints affecting customers running versions of Jamf Pro 11.24 and lower.

Latest Jamf outages

Jamf Pro - GCC High Device Compliance Issue - 1 day ago

Partial Outage with Blueprints, Compliance Benchmarks, Volume Purchasing Services - 17 days ago

Jamf Pro - Degraded Performance - us-west-2 region - 19 days ago

Jamf Pro: Performance Impact - 19 days ago

Jamf Pro 11.25 Device Ownership Type Smart Group Membership - 20 days ago

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