Outage in Jamf

Jamf Pro - GCC High Device Compliance Issue

Resolved Major

March 26, 2026 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Jamf Pro's integration with GCC High Device Compliance failed for 2.2 hours, preventing new integrations, device registrations, and compliance state reporting for Standard and Premium tiers in the us-west-2 region. The issue was identified and resolved with a fix that restored service functionality.

The Jamf Pro integration with GCC High Device Compliance is currently not working. New integrations and new registrations are not possible and device compliance state is not sent. We have identified the cause and we are currently working towards a resolution.

Components affected

Jamf us-west-2: Pro - Standard Jamf us-west-2: Pro - Premium

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/26/2026 03:52PM

This incident has been resolved.

MONITORING 1 day ago - at 03/26/2026 03:29PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 03/26/2026 02:20PM

The GCC High Device Compliance for Jamf Pro - Standard and Premium is restored, we are continuing to work towards restoring service for Jamf Pro - Premium Cloud Plus.

IDENTIFIED 1 day ago - at 03/26/2026 01:44PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 03/26/2026 01:42PM

The Jamf Pro integration with GCC High Device Compliance is currently not working.
New integrations and new registrations are not possible and device compliance state is not sent.
We have identified the cause and we are currently working towards a resolution.

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