Outage in Jamf
Jamf School: Degraded Performance (EU-Central)
Resolved MinorIncident Report
Summary AI Generated
Jamf School experienced degraded performance in the EU-Central region for 11.1 hours, causing general application slowness, performance degradation, and delays in request processing and page load times for European cluster customers. The issue was identified as reduced database read speed and has been resolved with normal operations resumed.
We are currently investigating this issue.
Components affected
Jamf eu-central-1: SchoolTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 05/15/2026 01:57AM
The interruption with Jamf School has been resolved. This issue effected read speed with our database. We apologize for any inconvenience.
Customer Impact: General slowness of Jamf School application in the European cluster.
MONITORING
12 days ago - at 05/15/2026 01:01AM
Normal operations has resumed. Monitoring will continue.
IDENTIFIED
12 days ago - at 05/14/2026 09:08PM
The process to resume normal operations is still in progress.
Users may continue to experience:
- Application slowness and performance degradation for customers using the European cluster
- Potential delays in request processing and page load times
IDENTIFIED
13 days ago - at 05/14/2026 03:13PM
The issue has been identified, we've started the process to resume normal operations. Users may continue to experience:
- Application slowness and performance degradation for customers using the European cluster
- Potential delays in request processing and page load times
INVESTIGATING
13 days ago - at 05/14/2026 02:54PM
We are currently investigating this issue.
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