Outage in Jamf
Blueprint Management Unavailable for US Customers
Resolved MinorIncident Report
Summary AI Generated
US-based Jamf customers were unable to manage Blueprints for approximately 1.6 hours due to an outage in the Blueprint Management System. The issue was limited to the US region and caused a complete loss of Blueprint management functionality. Services were restored and confirmed fully operational by August 17, 2026.
Jamf is investigating an issue affecting Blueprint management for customers in the US. Some customers may be unable to manage Blueprints at this time. Our engineering team is actively investigating and will provide updates as more information becomes available.
Symptoms: US-based customers are experiencing a complete inability to manage Blueprints.
Customer Impact:
Affected Services: Blueprints (Blueprint Management System)
Affected Regions: US
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 08/17/2026 11:28AM
This incident has been resolved.
Blueprint management services for US customers are fully operational, and no further impact is expected.
We apologize for any inconvenience this may have caused and thank you for your patience.
MONITORING
8 days ago - at 08/17/2026 10:19AM
Blueprint management services are now operational but our engineering team is still monitoring.
Customers in the US who experienced issues managing Blueprints should no longer see any impact.
We apologize for the inconvenience and thank you for your patience while we resolved this issue.
INVESTIGATING
8 days ago - at 08/17/2026 09:56AM
We are continuing to investigate this issue.
INVESTIGATING
8 days ago - at 08/17/2026 09:54AM
Jamf is investigating an issue affecting Blueprint management for customers in the US. Some customers may be unable to manage Blueprints at this time. Our engineering team is actively investigating and will provide updates as more information becomes available.
Symptoms: US-based customers are experiencing a complete inability to manage Blueprints.
Customer Impact:
Affected Services: Blueprints (Blueprint Management System)
Affected Regions: US
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