Outage in Jamf

Content Filtering Not Working

Resolved Major

September 10, 2026 - Started 4 days ago - Lasted 32 minutes
Official incident page

Incident Report

Summary AI Generated

Jamf experienced a 24-minute major incident where content filtering failed for a subset of customers across AP East1, AP Northeast1, AP Northeast2, and AP Southeast1 regions, allowing previously blocked web content to pass through unfiltered. The issue was investigated and resolved without requiring any action from affected customers.

We are currently investigating an issue affecting content filtering functionality for a subset of customers. Some previously blocked web content may not be filtered as expected. Our team is actively working on a resolution and we will provide updates as they become available. Affected Regions: AP East1, AP Northeast1, AP Northeast2, AP Southeast1 regions Workaround/Customer Actions: No customer action required at this time.

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 09/10/2026 01:41PM

This incident has been resolved.

INVESTIGATING 4 days ago - at 09/10/2026 01:18PM

We are currently investigating an issue affecting content filtering functionality for a subset of customers. Some previously blocked web content may not be filtered as expected.
Our team is actively working on a resolution and we will provide updates as they become available.

Affected Regions: AP East1, AP Northeast1, AP Northeast2, AP Southeast1 regions

Workaround/Customer Actions: No customer action required at this time.

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