Outage in Jamf

Content Filtering

Resolved Minor

September 10, 2026 - Started 4 days ago - Lasted 15 minutes
Official incident page

Incident Report

Summary AI Generated

Jamf experienced a 15-minute content filtering outage affecting Jamf Pro Standard and Premium tiers across Asia-Pacific regions (Singapore, Australia, and Japan). During the incident, previously blocked web content was accessible to users, bypassing expected filtering controls. The issue was investigated and resolved without requiring any action from customers.

We are currently investigating an issue affecting content filtering functionality for a subset of customers. Some previously blocked web content may not be filtered as expected. Our team is actively working on a resolution and we will provide updates as they become available. Workaround/Customer Actions: No customer action required at this time.

Components affected

Jamf ap-northeast-1: Pro - Premium Jamf ap-northeast-1: Pro - Standard Jamf ap-southeast-2: Pro - Standard Jamf ap-southeast-1: Pro - Premium

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Latest Updates ( sorted recent to last )

INVESTIGATING 4 days ago - at 09/10/2026 01:03PM

We are currently investigating an issue affecting content filtering functionality for a subset of customers. Some previously blocked web content may not be filtered as expected.
Our team is actively working on a resolution and we will provide updates as they become available.

Workaround/Customer Actions: No customer action required at this time.

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